Saracino Delivery Information
FREE Delivery Offers – England, Scotland & Wales excluding Scottish Highlands and Islands
- FREE Standard Delivery on orders over £45 – DPD Next Day Premium Delivery for UK Mainland only
Dispatch & Delivery Times
We aim to dispatch all orders within 2 business days. This does not include shipping transit times. Please also be aware that any deliveries to Northern Ireland with a ‘BT’ postcode will usually take three more days to arrive.
In the event of a not collected parcel or refused acceptance, the shipping carrier charges an £18.89 re-routing fee (for items weighing up to 20kg), which will be deducted before processing the refund request. Please note that this fee is non-refundable.
Premium Delivery Options (UK Mainland)
DPD Next Day
- Order before 1 PM (Monday to Friday) for same-day dispatch. Orders placed after the cutoff time using this method will be dispatched on the next working day.
- No collections or deliveries on Bank Holidays.
Click & Collect
- Not available
European & Worldwide Delivery
- We do not ship beyond the UK and to Republic of Ireland. If you wish to purchase from Europe, please find the closest reseller in your area here: https://www.saracinodolci.co.uk/where-to-buy/
Delivery Service Table (UK Mainland only)
| Service | Price | Delivery Time | Details |
| Royal Mail 24 (1st Class) – only small parcels | £5.99 | 1-2 Days (up to 5) | Standard first-class service. Estimated delivery: 1-2 days, but can take up to 5. |
| Royal Mail 48 (2nd Class) – only small parcels | £3.99 (FREE over £45) | 2-3 Days (up to 5) | Standard second-class service. Estimated delivery: 2-3 days, but can take up to 5. |
| DPD Next Day | from £7.95 | Next Working Day | Order by 1 PM (Mon-Fri). No deliveries on Bank Holidays. |
| DPD Local Saturday | £17.50 up to 10kg | Saturday Delivery | Order by Friday, 1 PM. |
| DPD Local Sunday | £17.50 up to 10kg | Sunday Delivery | Order by Friday, 1 PM. |
Important Information
Delays
Whilst every effort is made to deliver orders within our estimated time frames please be aware that delays may occur, on occasion, due to unforeseen factors. We will not be held liable/responsible for delays to deliveries outside of our control, I.E. traffic or weather constraints, 3rd party delays or strike action.
Order Cancellations
- Orders can be cancelled within 15 minutes of purchase by emailing saracinouk@gmail.com.
Damaged Parcels
If your parcel arrives damaged:
- Refuse delivery and take a photo of the damage with the courier present.
- Email the image and details to saracinouk@gmail.com for assistance.
Returns & Refunds
Due to food safety regulations, Saracino products are non-refundable. However, if you receive a defective or incorrect product, please email the images with full description to saracinouk@gmail.com, and we will be happy to resolve the issue.
